If you'd like to a make a complaint to a company that you've dealt with, you can use a Complaint Letter to a Company to help provide the essential details, and get the results you want. There are two basic steps you'd make—first, you'd contact the person or business who'd provided the service or sold the good to you, and explain the problem and how'd you'd like the issue resolved (refund, exchange etc); and second, if this is unsuccessful, you would ask to speak with a supervisor or manager. If you have no luck with this person, you can then use a Complaint Letter to a Company, which should be addressed to the company's president, or its consumer office (if it has one).

Make document: Complaint Letter to a Company
Available from: RocketLawyer.com
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